TERMS OF SERVICE
AND PRIVACY POLICY
in compliance with law 25
Removable Pool Guard Fence relies on this privacy statement to inform you of its policy regarding the information collected from this website: www.poolguardqc.ca By browsing this website, you automatically agree to our privacy policy and consent to the practices described therein.
SECURE PAYMENT
We accept payments through Mastercard, Visa, Interac, and bank transfer. We only accept Canadian credit cards. The Pool Guard Fence website is encrypted and secured by Global Payments, ensuring that your data remains safe and private.
PERSONAL INFORMATION
The personal information we collect is gathered through forms with your consent and through the interaction established between you and our website www.poolguardqc.ca. This information is used to identify you for the purpose of contacting you for a potential quote.
Personal information includes all details about you as an individual that could enable someone to get in touch with you (e.g: your name, address, phone number, email address, email exchanges, plans and photos of your pool with required materials, payment information, or any information provided to Removable Pool Guard Fence that identifies you as an individual).
Removable Pool Guard Fence will not collect any personal information about you unless it is provided by you. Therefore, if you do not want Poolguardqc.ca to have personal information about you, please do not provide it.
You can visit and browse the Removable Pool Guard Fence website without disclosing personal information. However, you may choose to provide such information, which will be retained for the purposes described below.
www.poolguardqc.ca may use the personal information you provide for various reasons, such as creating a customer account, requesting a quote, placing an order, requesting installation, adding you to our mailing lists, or any other promotion. This information may include your name, phone number, email address, postal address, and details about your fencing needs to secure your pool or another area.
As part of our services, we may ask for additional information to direct you to an affiliated Removable Pool Guard Fence retailer-installer in your area. This retailer-installer may contact you to better understand your needs, provide a quote, and schedule an installation date. During the ordering process, we may also request your shipping and billing address, as well as details of your credit card, including its number and expiration date.
USE OF INFORMATION
Removable Pool Guard Fence may primarily use the personal information collected on its website for the following reasons:
- Assist in establishing and verifying user identities;
- Process, maintain, or enforce transactions and dispatch communications related to them;
- Enhance the website, including personalizing the site based on user preferences;
- Provide users with updates on products and services, promotional offers, and other information related to Removable Pool Guard Fence and its affiliated retailer-installers;
- Respond to your inquiries, comments, and instructions;
- Verify the security and integrity of our systems.”
Poolguardqc.ca primarily uses anonymous information (related to browsing history) automatically collected by its servers to manage and improve its website. Poolguardqc.ca may also utilize aggregated anonymous data to provide information about its site to partners or potential business partners. It is important to note that this information is not personal but is used to secure the customer’s pool according to their request and authorization.
CHOICES / OPT-OUT EXCLUSION
As part of the services offered by Removable Pool Guard Fence, Poolguardqc.ca will send you communications related to your transactions, security, or the administration of its website. If you do not wish to receive communications that do not pertain to transactions or the security of Poolguardqc.ca and its affiliated retailer-installers, please inform customer service via email.
PRIVACY INCIDENT
A privacy incident is an unauthorized access, use, or disclosure of personal information, as well as its loss or any other form of compromise to its protection that is not permitted by law.
Despite the precautions in place, no one is immune to a privacy incident. Whether it is a deliberate act by an individual or a system failure, the organization must respond promptly at various levels. Rest assured that all conceivable measures have been implemented by the organization to prevent privacy incidents.
MODIFICATIONS TO THE PRIVACY POLICY
Poolguardqc.ca reserves the right to modify or supplement its policy at any time.
AUTOMATIC COLLECTION OF ANONYMOUS INFORMATION
When you browse the Removable Pool Guard Fence website, similar to the majority of other websites, certain anonymous information about your visit is automatically recorded. This may include the type of browser, server name, and IP address used to access the internet (e.g., ‘aol.com’ or ‘earthlink.net’), the date and time of your site access, the pages viewed on our site, and the internet address of the site, if any, from which you accessed the Removable Pool Guard Fence site. This type of information is not personal.
REGISTRATION FORM
Removable Pool Guard Fence requires certain personal information, including but not limited to your name, email address, postal address, phone number, and requested products. You can choose to contact poolguardqc.ca via email (through our website), by phone, in writing, or through another means. We collect information from such communications, which may be considered personal information.
DISCLOSURE OF INFORMATION
Poolguardqc.ca does not disclose any personal information to affiliated third parties for marketing purposes targeting its clientele. Removable Pool Guard Fence may engage affiliated retailer-installers to assist and expedite its business operations, in which case these affiliated retailer-installers may receive personal information about you.
COOKIES AND ADVERTISERS
The server of the Removable Pool Guard Fence website or servers of the companies used to manage this site may place a cookie on your computer to personalize your visit to the site.
Data collected by cookies may also be used to enhance the functionality of the website.
Most web browser applications (such as Microsoft Internet Explorer and Firefox) have an option to inform you of received cookies or to prevent the sending of cookies. However, disabling cookies may prevent you from using certain customized functions of this website.
SECURITY
Poolguardqc.ca performs automatic physical, electronic, and procedural backups to secure personal information. If the site provides the option to make a transaction, information related to that transaction is transmitted to and from Poolguardqc.ca through connections with a secure encryption protocol (SSL) to protect the information from interception. Poolguardqc.ca restricts access to your personal information only to authorized individuals whose legitimate purpose is to use it to provide you with services and products, as well as individuals to whom you have given permission.
CONTACT US
You can contact our customer service at any time if you have questions or comments about our privacy policy: [email protected]
Privacy Information Officer, you can reach our Removable Pool Guard Fence customer service.
By Email: [email protected]
By Phone: 514-206-1886